The list of prohibited items varies by event but typically includes illegal substances, weapons, and items that may disrupt the event. Check the event page for specific details.
What should I do in case of bad weather or event cancellation?
In the event of a cancellation or rescheduling, we will provide information on our website and through email communication.
What security measures are in place at your events?
We have strict security measures, including bag checks and personnel for crowd control, to ensure the safety of all attendees.
How can I apply to perform at one of your events?
Please submit your electronic music demo and promotional materials to [email address] for consideration.
What should I do if I lost my ticket or confirmation email?
Please contact our customer support with your order details for assistance.
Can I bring my own food and drinks to your events?
Outside food and beverages are usually not permitted. Event-specific policies will be stated on our website or event page.
Do you offer refunds or exchanges for tickets?
We generally have a no-refund policy. However, we may consider exchanges or refunds in certain exceptional circumstances. Please review our refund policy on our website for details.
How can I purchase tickets for your events?
You can buy tickets through our website, authorized ticketing platforms, or at the venue box office, if available.
